A taxpayer advocate is an employee of the Office of the Taxpayer Advocate, also known as the Taxpayer Advocate Service (TAS). Working closely with, but independent of, the IRS, a taxpayer advocate can ...

In the mid-1990s, as part of its efforts to overhaul the Internal Revenue Service and provide increased protections to taxpayers, Congress passed the Taxpayer Bill of Rights 2. Among other things, the ...

If you have an ongoing tax issue, like this Bankrate reader who’s waited two years for a refund, the IRS offers assistance. The Taxpayer Advocate Service is designed to help taxpayers resolve a number ...

Over 4.3 million people ride the New York City subway system every day, considered to be one of the most complex subway systems in the world. But even the New York City subway system has nothing on ...

National Taxpayer Advocate Erin Collins issued a mea culpa admitting to the findings of a recent report faulting the Taxpayer Advocate Service that she runs for slow responsiveness to taxpayers.

As the IRS faces scrutiny from a Republican-controlled Congress, the agency's internal watchdog has urged lawmakers to preserve taxpayer service and technology funding. The National Taxpayer Advocate ...

National Taxpayer Advocate Erin Collins pointed to continuing backlogs at the Internal Revenue Service and difficulty reaching telephone assistance in a report to Congress Thursday. Processing Content ...

The Internal Revenue Service isn't doing enough to help victims of identity theft receive their tax refunds, according to a report Wednesday from National Taxpayer Advocate Erin Collins, and its ...

When the IRS’s processes are not working as they should, the Taxpayer Advocate Service (TAS) may be able to help. Sec. 7811 authorizes TAS to issue a taxpayer assistance order if the taxpayer is ...